Free support for life of contract.


Free support is a large part of the IMU Step offering and it’s something we’re very proud of whether you have a 2 sensor system or a 100 sensor system. Not only do new customers receive a one year warranty on their sensors, but all of our IMU Step customers benefit from free software upgrades, online training videos, how to guides and unlimited technical support, via email, for the life of their contract.

However, we understand that some IMU Step customers might want a little extra help to better prepare their athletes. We also offer:

IMU Step Analytics Support

IMU provides, via web conference at an agreed time, access to a sports scientist to help you better understand IMU Step metrics so you can make better decisions.

Contact us about Analytics Support

Professional Services

IMU provides custom development to those customers who want to build, test & deploy proprietary algorithms to help their athletes and teams get a competitive edge.

Contact us about Professional Services

Sensor Replacement

Next day shipping for replacement*
or extra sensors means you will be
back up and running in no time**

*assumes customer compliance with IMeasureU Terms & Conditions.
**where possible
Download T&Cs