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Frequently Asked Questions
What is included in my purchase of IMU Step?
A purchase of IMU Step includes a physical delivery of the IMU sensors, straps, and charging cradles. You will receive access to IMU Step’s iOS app, desktop software, and cloud dashboard to view Step metrics. Your purchase also includes remote setup, training, and support.
What is the difference between IMU Step and Capture.U?
IMU Step is a ready to use system that includes inertial sensors, analysis software and metrics, and setup and support. Capture.U is free software that comes with the purchase of individual sensors meant for extracting raw data without any additional metrics. IMU Step can be purchased on this page, to purchase individual sensors click here.
How many sensors do I need?
We do not limit how many subjects you are able to use with one pair of sensors. Typically teams will purchase enough sensors so that each athlete has a pair, or sports medicine departments will purchase enough pairs so that each team has a few sensors they can use.
Do you offer a trial option before purchase?
Though the best value for money is in our 3-year contracts, we do offer 1-year contracts for testing the system in your environment with less commitment. 1-year trials include setup and analysis support so you are supported at every step and can fully experience the benefits of the IMU Step system over a shorter term.
”We have one athlete who we started using the sensors with 5 months post ACL reconstruction and having this data and tracking it over time has helped so much psychologically with her. After the first session using the sensors I looked at the asymmetry intensity data and immediately saw that although she was looking very balanced on the lower end intensities, we were actually not exposing her to high-intensity work to push the injured limb as we thought we were, It’s also been great for me to present this data to the coaches. Our coaches are very analytical and having this data visualized in such a simple way can give the coach confidence that things are improvingAlex Rodriguez, ATC. Steven F.Austin University
”The go-to tool at the moment is GPS, which is fantastic at telling people what the external load is, in terms of distance covered and speed, but it’s most accurate in bigger spaces at slower speeds. Research shows that if you are interested in accelerations, you have to measure closer to the point of interest. We know rehab needs to be high accelerations and decelerations and quite chaotic. The concept of ‘control to chaos’ is brilliant, but what we can’t do at the moment is measure chaos. GPS can describe what you’ve done but not necessarily fully explain it, which is where IMU Step could help.Mark ArmitageUniversity of Suffolk
”The whole point of measuring things is to get accurate information about what’s going on and the IMU data gives us that information in the field, in training, and in competition. Therefore we can specialize every drill every minute every repetition and make sure that what we think is happening is happening and ultimately plan out in detail what we need to do to get to where we need to get to. I think that the athlete got excited because first of all, he could see that improvement over time he could see these things getting better he could see himself improving. It also gave him reassurance that what we were doing was a hundred percent correct. That reassurance is a huge part of any sort of rehab program where confidence is always going to be a challenge. So the data provides reassurance that yes you physically can do this and yes this drill is getting out of you what you’re capable of.Daniel GreenwoodUniversity of Memphis
Compare plan features
|Base Software + Sensor subscription
|Number of sensors The number of sensors included with each subscription
|2 Sensors2 Sensors
|2 Sensors10 Sensors
|6 Sensors30 Sensors
|12 Sensors60 Sensors
|Step Storage The amount of steps stored per database
|Users: System Logins The number of individual logins you can create
|Data Subjects The number of athletes or subjects you can track
|Add additional databases The number of separate databases you have access to
|Mobile IOS app to manage sensor The iOS Step app is included with all subscriptions
|Desktop (Windows/Mac) app The Desktop application for data download is included with all subscriptions
|Web App Metrics The cloud dashboard to view processed data is included with all subscriptions
|Metrics Export The ability to export summary data is included with all subscription types
|Raw Inertial Step Data Export The ability to export raw sensor data
|Real Time Data The ability to view data as it comes in live
|IMU Insights Consulting:
|1hr /yr1hr /yr
|1hr /yr2hr /yr
|1hr /yr6hr /yr
|1hr /yr12hr /yr
|Live Recordings: Stream live data while recording an IMU Step session
|Bronze Support Email, phone, web support
|Silver Support Bronze support + custom reports, quarterly & annual review, & free conference workshop access
|Gold Support Silver Support + advanced sports science support, & beta software and support access
|Try it now for FREE
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